I selected the Chat with support (an icon with a speech bubble) - but still gets redirected to step (A) again. (D) It redirected me back to step (A) above !.(C) Selected Directly contact our Support Team (an icon with an email image).(B) Entered my product name & nature of issue.I have tried to contact their support but kept on getting into a loop - it looks as though the company is making the customer jump through hoops just to tire them out : I have tried (after searching www for instrution) to remove the it from ~/Library/Application Support - but cannot find any BD folder under that location Download Bitdefender Uninstaller Tools Uninstall Kaspersky Products. I want remove Bitdefender Internet Security 2017 (BD) from my Macbook Pro (running el capitan) due to its processes hogging up my CPU and thrashing my disk to the ground - but despite my efforts for the past hour I am still unable to find out how to UNINSTALL this app from my Mac ! Bitdefender Antivirus for Mac (from their website) and Bitdefender Virus Scanner.